Under the general direction of the Director/Assistant of Pharmacy Services, the Pharmacy coordinator- controlled substance and sterile products provides comprehensive pharmaceutical care and work with our pharmacy team and nursing team. The coordinator will primarily be involved in providing Clinical/Dispensing/Regulatory guidance for our controlled substance and sterile product practices. This will include establishing new workflow, implementing quality assurance, record keeping and equipment maintenance for the IV room and C11 safe. The Manager will provide IV Pharmacist’s duties as needed. The Pharmacy coordinator-controlled substance and sterile products demonstrates leadership/management skills and a commitment to customer service, professional accountability and growth.
Essential Functions and Responsibilities Includes the Following:
Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
Understands and adheres to all State and federal regulations related to controlled substance receiving, storage, dispensing, record keeping, monitoring and tracking.
Understands and adheres to all state and federal regulations regarding the preparation, stability and sterility dating, dispensing, record keeping, compliance of environmental controls and maintenance of sterile products preparation areas and preparations, including all equipment and devices.
Assures the delivery of quality department/clinical services in accordance with established hospital and regulatory/accreditation agency standards.
Is responsible and accountable for the overall operations of the IV area and C11 safe, including development of area goals and objectives that are consistent with the hospital mission, the management of personnel, preparing/monitoring of aseptic technique, quality assurance and Joint commission and regulatory standards for all procedures and equipment use.
Creates, revises and monitors compliance to policies regarding IV and Controlled substance services as the process demands and policies describe.
Provides staffing duties daily.
Oversight and supervision of the Cancer Center Pharmacy in the absence of the department Manager.
Prepares and oversee the preparation of sterile products safely and trains and monitors compliance with standards of operation in the area including management of hazardous drugs/ spills. Monitors compliance with hazardous products according to Industry standards.
Collaborates with physicians and other members of the health care team to assure the delivery of optimum patient care.
Assures that employee competency and education requirements are satisfied as per hospital policy.
As required, participates in the Performance Improvement Program as defined by the organization.
Is responsible for participation in committees, task forces and projects as appropriate.
Assures the provision of a safe employee environment.
Provide data and workflow feedback to assist interdisciplinary team with the achieving goals of an opioid stewardship program
Participate the hospital’s drug diversion program
Develop metrics to measure safe and effective opioid/analgesic management in the hospital
Maintains knowledge related to the operations of sterile products and equipment and maintenance of the areas.
Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within Pharmacy department, Physician practices and hospital wide.
Is supportive of hospital initiatives and projects and functions as a positive change agent.
Promotes a positive and professional image and is a role model, coach, mentor and resource for staff and peers. Excellent interpersonal skills.
Performs all other related duties as assigned.
Education & Experience Requirements
Graduate from an accredited school of Pharmacy with minimum of a BS in Pharmacy.
Current New York License and registration.
2-3 years hospital sterile products management experience preferred
Minimum five years recent experience as a Pharmacist in an acute hospital setting.
Successful completion of Hospital and Departmental Orientation Program, according to hospital and Pharmacy policy and procedure.
Core Competencies
Promotes a positive and professional image and is a role model, coach, mentor and resource for staff and peers. Excellent interpersonal skills.
Demonstrates ability to establish two-way communication by clearly defining expectations, communicating utilizing a variety of methods, actively listening to ideas and concerns and responding in an appropriate manner.
Communicate effectively in written and verbal English.
Demonstrates ability to retain composure and professionalism under stress.
Physical/Mental Demands/Requirements & Work Environment
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
Position requires ability to ambulate, sit/stand for extended periods of time, perform difficult manipulative arm-hand steadiness and hand-eye coordination skills. Must be physically able to meet all regulatory requirements.
Position requires ability to concentrate on fine detail with interruption and attend to tasks for more than 60 minutes at a time. Individual must be able to understand and relate to theories behind several related concepts and remember multiple tasks given during the course of a day.
Must be able to see objects closely and far away and hears normal sounds with some background noises.
Tasks involve exposure to chemotherapeutic agents. Requires the knowledge and use of Universal Precaution techniques.
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. Centers of Excellence include the Center for Cancer Care and The William & Sylvia Silberstein Neonatal & Maternity Center. The Hospital's Flanzer Emergency Department is the busiest in Westchester County. White Plains Hospital performs lifesaving emergency and elective angioplasty in its Joan and Alan Herfort, MD, Cardiac Catheterization Laboratory and Marie Promuto Cardiac Catheterization Laboratory and in 2021, the Hospital formally launched its cardiac surgery program with its first-ever open-heart surgery in partnership with world-class cardiac surgeons from Montefiore Einstein. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, New Rochelle, Somers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale.
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The Hospital is fully accredited by the Joint Commission and earned its recognition as a Top Performer for Key Quality Measures® in 2019. In 2022, White Plains Hospital received a 5-star rating from the Centers for Medicare and Medicaid Services (CMS) — the highest distinction offered by that federal agency. In addition, the Hospital received Magnet® designation three times, most recently in 2021 from the American Nurses Credentialing Center (ANCC). The Hospital recently received the American Heart Association's Mission: Lifeline® Gold Achievement Award for its treatment of patients who suffer severe heart attacks in its Emergency Department and Cardiac Catherization labs and its mortality rate is amongst the lowest in the country according to the National Cardiovascular Data Registry (NCDR). The Hospital has been reaccredited by the American College of Surgeons Commission on Cancer for providing high-quality, patient-centered cancer care to their patients and the community. It has earned a three-year accreditation from the National Accreditation Program for Rectal Cancer (NAPRC), one of 60 hospitals in the nation, and the Hospital's Bariatric Surgical Center is accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP). White Plains Hospital has received full accreditation for its breast cancer program four times from the National Accreditation Program for Breast Centers (NAPBC) and The American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®) recognized White Plains Hospital as a top 10% performing hospital for achieving meritorious outcomes for surgical patient care in 2019. In 2022, White Plains Hospital received the Outstanding Patient Experience Award from Healthgrades® for the 7th time, and in 2022 became the only Hospital in Westchester to be awarded with an A Safety Grade from the Leapfrog Group for the 7th time.
