Summary

This position is eligible for the Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval - award amount (up to $200 -000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Qualifications

Basic Requirements:

• Citizenship
• Be a citizen of the United States
• English Language Proficiency
• Candidates must be proficient in spoken and written English to be appointed
• Education
• Candidates must possess a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Licensure
• Candidates must be licensed or certified by a state to independently practice social work at the master's degree level
• GS-12 Education and Experience
• One year of experience equivalent to the GS-11 grade level
• Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment
• Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification
• Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: Ability to independently organize work - set priorities - and meet multiple deadlines
• Knowledge of supervisory duties which includes clinical supervision - consultation - negotiation with other departments and quality improvement
• Ability to ensure provision of clinical social work services
• Ability to provide staff training and development
• Skill in interpersonal relationships in dealing with employees - team leaders - and managers
• References: For more information on this qualification standard - please visit: https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements
• Traveling throughout the medical center and community is required - as is performing activities involving sitting - walking - and standing - bending and carrying such items as books - papers - and files
• In carrying out responsibilities it will be necessary for the incumbent to travel into the community where he/she conducts interviews with the Veterans - their families - representatives of community health and welfare agencies and law enforcement agencies
• Incumbent must possess and maintain a current valid state driver's license.

Duties

• Major duties include - but are not limited to: Administrative - technical - and clinical supervision of advanced practice - licensed Social Workers and Counselors - Peer Supports - and Administrative Staff
• Performs administrative and personnel management functions including resolution of complaints and grievances
• Enacts disciplinary measures as appropriate
• Monitors staff productivity - maps staff clinical and administrative duties - establishes performance expectations - evaluates performance outcomes and audits clinical documentation
• Develops work improvement plans and ensures that staff are adequately trained and meet competency standards to complete their work duties
• Exercises supervisory authorities and responsibilities involving staff workload including assignment of additional duties
• Determines and evaluates current staffing needs and caseloads and approves or denies time and leave requests
• Serves as the primary case manager for a partial caseload of HUD-VASH clients
• Provides coverage of staff duties as needed and clinical care and case management at the advanced practice level
• Assists in developing personnel documents such as position descriptions and functional statements
• Assists in the hiring process to fill vacant positions to include conducting applicant interviews
• Assures accuracy of programmatic data - conducts necessary reconciliations and audits and oversees data reporting
• Provides training and oversight of data collection systems to include HOMES - CMS - CPRS - MHS - etc
• Performs program analysis - review and design
• Assists in developing new templates - brochures - handbooks - forms - etc
• for each program ensuring compliance with regulatory standards
• Conducts regularly scheduled team meetings and keeps staff apprised of changes in policies and procedures as determined by local leadership - VISN - HPO - and VACO
• Administers informational and analytical systems to evaluate and enhance the quality of services provided to Veterans
• Responds to Veteran complaints and grievances specific to each program
• Tracks and ensures completion of program consults and National Hotline calls according to set standards
• Assists HCHV Coordinators with scheduling and oversight of Stand Downs across the state
• Ensures staff compliance with accreditation standards - VA directives and handbooks - Standard Operating Procedures (SOP) - and standards developed specific to the program
• Develops working partnerships and coordinates with community partners to meet Veteran care needs
• Establishes strong working relationships with local partners to include but not limited to Volunteers of America - Veterans Inc - Joining Community Forces - Continuums of Care - Public Housing Authorities - Property Managers - HUD - Coordinated Entry Systems - Contract Emergency Shelters - Stand Down providers - Probation & Parole - Veterans Treatment Courts - etc
• Attends National programmatic conference calls and webinars
• Relays critical information and programmatic changes to staff
• Ensures staff follow-up with required National programmatic changes
• Provides new employee training ensuring that staff are adequately trained in their job duties - safety in the field and VA policies and procedures
• Coordinates with VA departments to ensure adequate training and issuance of necessary equipment to include vehicles - cell phones - laptop computers - desktops - etc
• Performs other duties as assigned
• Work Schedule: Monday - Friday - 8:00am-4:30pm Telework: Ad-hoc Virtual: Not Available Functional Statement #: 436-56747-0 Relocation/Recruitment Incentives: Not Available Financial Disclosure Report: Not Required