The Syracuse VAMC is recruiting for a Social Worker Program Coordinator, Military to VA (M2VA) & Polytrauma Program Manager, to provide services, education and resources to post-9/11 era Veterans. The incumbent oversees service delivery and coordination of care activities and facilitates efficient and appropriate delivery of care within the Medical Center, Community-based Outpatient Clinics (CBOC), Polytrauma Network Site (PNS), and Polytrauma Support Clinic Teams (PSCT). Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-12 Experience and Education: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. References: VA Handbook 5005 Part II Appendix G39 Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f). ["VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Major Duties: Program Management Develops a system to identify post 9/11 era patients served by the facility and those in the catchment area not currently seen. This may involve use of a OIF-OEF Registry, Patient Treatment File searches, Veterans Health Information System and Technology Architecture (VistA) and Computerized Patient Record System (CPRS) records, Northeast Program Evaluation Center (NEPEC) data reports and/or Classification reports, Patient Data Exchange, Network Health Exchange, contacts with the Veterans Integrated Service Network (VISN) and VA Central Office, and contacts in the community. Serves as the facility point of contact for all inquiries regarding seamless transition of post 9/11 era Veterans and as point of contact for post 9/11 service members and Veterans. Addresses Congressional inquiries and VISN and VA Central Office action items as requested. Oversees or works closely with facility case management teams to include nurse and social worker case managers, the Visual Impairment Services Team (VIST) Coordinator, the Spinal Cord Injury (SCI) Coordinator and the Women Veterans Program Manager. Ensures post 9/11 era Veterans receive comprehensive preventive mental and physical health evaluations. Develops procedures for referrals between the VA medical center, Military Treatment Facilities and/or community hospitals that promote appropriate and timely inter-facility transfers. Responsible for management of Military Treatment Facility referrals and the list of Post 9/11 Veterans located in the facility's catchment area. Ensures registration of appropriate veterans for clinical, administrative, and outcome purposes. Manages the training for all staff involved with the registry. Responsible for monitoring Veterans Health Administration (VHA) performance measures to assure they are met or exceeded. Develops policy and procedures to ensure compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Commission on Accreditation of Rehabilitation Facilities (CARF), and other accrediting bodies and regulatory standards. Research community resources available to provide continuity of care and to enhance the quality of life of the veteran. Identifies unmet needs of the post 9/11 era population and their families and works collaboratively with facility, VISN and VA Central Office. Develops a continuous quality improvement program with established goals and outcomes to evaluate and document the program's effectiveness. Ensures that the program is interdisciplinary and fully integrated with the inpatient and outpatient medical programs. Identifies gaps in services and develops a plan, in consultation with facility staff, that will make available the best possible resources in meeting program needs. Provides administrative support to liaison program with Ft. Drum command structure as required for space, technology and other needs of the program. Provides clinical and administrative program management of the Polytrauma Program. Oversight Of Case Management Services Ensures that all post 9/11 service members and veterans are screened for the need for case management services and that those in need of nurse and/or social worker Case Managers are assigned accordingly. Coordinates psychosocial evaluation, assessment, and periodic reassessments. Oversees the Transition Patient Advocates, including monitoring their caseload and the advocacy services provided. Advocates on behalf of the post 9/11 era service member and/or veteran to ensure that services and benefits are obtained in a timely manner. Manages, coordinates, and is accountable for the provision and overall effectiveness of case management, family support services, and referrals for prosthetic appliances and home equipment. Works collaboratively with staff at Vet Centers and the Veterans Benefits Administration (VBA) Regional Office. Patient, Stakeholders, and Staff Education Provides consultation to other staff on the special needs of post 9/11 era service members and veterans. Provides education to post 9/11 era service members and veterans on VHA health care services available at the facility and about services available within the VISN and in the local community. Establishes and maintains an education program for patients, community agencies, students, and staff to facilitate understanding of medical treatment, including clinical practice guidelines, mental health issues readjustment issues, psychosocial problems, and care giver issues facing the post 9/11 era population. Work Schedule: M-F 8:00 am - 4:30 pm Telework: Available Virtual: This is not a virtual position. Functional Statement #:000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,298 health care facilities, including 171 medical centers and 1,113 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.