Primary Functions:

The social worker will be facilitating the adjustment of the patient and family to illness and will help the family and the individual function optimally. These services are provided to assist the family in the best utilization of the health care system and link them with the variety of services necessary to meet their individual needs. The social worker must be knowledgeable of age specific principle of growth and development. The social worker must possess effective communication skill needed to collaborate with all members of the health care team.

Essential Functions:

Clinical Care

1. Manage complex assessments of the patient/family's bio psychosocial situation establishes goals and periodically re-assesses the pt/family situation. Document a complete psychosocial assessment/history of patients and families
2. Provide crisis intervention services were indicated for the management of domestic violence, psychiatric emergency cases, child abuse and family disputes.
3. Assess, treat, and/or triage referrals for counseling and psychiatry (internally or to external community providers).
4. Provide admission screenings, psychosocial assessments, case management, medical crisis counseling, patient/family education, advocacy, residential placement, community referral facilitation, crisis intervention and mental health evaluation.
5. Assist with the treatment and coordination of child abuse investigations in the hospital as well as the management of domestic violence situations
6. Continue to update education and level of skill in job area. Attends in-service presentations, and continuing education programs to maintain and increase knowledge base.

Inpatient Care

1. For Nemours Children's Hospital (NCH) admissions, the Social Worker will interface with insurance providers, case managers and others involved in the process of planning a safe hospital discharge.
2. The social worker identifies and negotiates differing needs within the family system.
3. For NCH admissions, the Social Worker working weekends will coordinate discharge planning needs (in conjunction with the discharge planning Nurse Navigator) of patients and their families in an efficient, effective and timely manner while including the family in the process.
4. When on-call, respond to on-call events and requests for service within 5 minutes of receiving a phone call and remain within a 30-minute drive of hospital.
5. Act as liaison between hospital and the various community agencies, which provide aid to families and children.